Privacy Policy — Kanalearning

1. Introduction

Welcome to Kanalearning ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Japanese language learning platform.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, and password when you create an account.
Profile Information: Language proficiency level, learning goals, and preferences.
Payment Information: Billing details processed securely through our third-party payment providers.
Communications: Messages you send to us through support channels.

2.2 Information Collected Automatically

Usage Data: Lessons completed, quiz scores, study time, and learning progress.
Device Information: Browser type, operating system, device type, and screen resolution.
Log Data: IP address, access times, pages viewed, and referring URLs.
Cookies: We use cookies and similar technologies to enhance your experience and analyze usage patterns.

3. How We Use Your Information

We use the collected information to:

Provide, maintain, and improve our language learning services.
Personalize your learning experience and recommend content.
Track your progress and generate performance insights.
Process transactions and send related information.
Send administrative messages, updates, and promotional materials (with your consent).
Analyze usage trends to improve our platform.
Detect, prevent, and address technical issues or fraud.

4. Sharing of Information

We do not sell your personal information. We may share your information with:

Service Providers: Third-party companies that help us operate our platform (hosting, analytics, payment processing).
Legal Requirements: When required by law, regulation, or legal process.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Object to or restrict processing of your data.
Data portability.
Withdraw consent at any time.

8. Cookies

We use cookies to remember your preferences, understand how you use our platform, and improve our services. You can control cookie settings through your browser preferences.

9. Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].